SHIPPING POLICY
We process all orders within 1–3 business days. Once shipped, your item will be delivered via First Class Shipping and should arrive within 6–7 business days total from the date of your order.
Please note: Delivery timelines may vary slightly due to holidays or high-volume periods.
You will receive a confirmation email with tracking information once your item has shipped.
RETURN POLICY
Each item is made to order and specially crafted just for you. Because of the personalized nature of our merch, we do not offer refunds or exchanges.
If you experience an issue with your order (wrong item, damage, etc.), please contact us at info@bandwidth.com, and we'll be happy to assist you.
FREQUENTLY ASKED QUESTIONS
How long will it take to receive my order?
Your order will be processed in 1–3 business days and shipped via First Class Shipping. Most customers receive their order within 6–7 business days from the time of purchase.
Can I return or exchange an item?
Because each item is made to order, we do not offer returns or exchanges. If there’s an issue with your order, email us at info@bandwidth.com.
Will I receive tracking information?
Yes! As soon as your order ships, you'll receive a confirmation email with your tracking number.
What if my item is damaged or incorrect?
Please email info@bandwidth.com with your order number and a photo of the issue. We’ll make it right.
Do you offer international shipping?
At this time, we only offer shipping within the U.S. Stay tuned as we expand!
How do I know what size to order?
All shirts are true to size with a classic fit. We recommend ordering your usual size. If you're between sizes, size up for a looser fit.